NHS Herefordshire and Worcestershire ICB and Herefordshire Council share £2.2 million opportunity for Tech Enabled Care Service

NHS Herefordshire and Worcestershire ICB and Herefordshire Council have shared a £2.2 million opportunity for the provision of the region’s Technology Enabled Care Service (TECS).

The programme comprises of six main functions: sourcing and purchasing of appropriate equipment; delivery and installation; collection, cleaning and recycling; service, maintenance and repairs; storage; and proactive and reactive call monitoring “via a digital alarm receiving centre”.

It notes suppliers should have “the appropriate IT infrastructure in place to successfully deliver this service”, including a digital alarm receiving centre “with AI based capabilities”, system and device interoperability, and an IT platform for online equipment ordering and order tracking.

The service is set to begin on 1 April 2025 and run to Mach 2027, with the option to extend for up to a further three years. Tenders or requests to participate should be received by 29 December 2024 at 11.30pm. To learn more about this opportunity, please click here.